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Karen Weber

Karen Weber
Sr Director, Marketing, Solutions & Innovation Karen has over 10 years' experience leading marketing strategies, new solution development, and launch initiatives. As Sr. Director, Marketing, Solutions & Innovation, Karen is dedicated to enhancing and launching new solutions to meet the needs of clients in the consumer and life sciences industries.

Video Email: Your Secret Weapon in Improving cSat

Even the most attentive consumer care teams have occasional challenges with customer satisfaction (cSat). There will always be certain circumstances where customers are disappointed,...

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