Julie Thomas

Investment in Sales Coaching is a Long-Term Play, but Research Proves its Effectiveness

At ValueSelling Associates, we've recently completed a study that finds 67% of B2B companies that have a multi-year sales coaching program in place experience high revenue growth. In addition, the research found that 60% of high-growth companies use coaching as an integrated part of a...

Is Your Sales Team Sabotaging a Well-Planned Customer Experience?

To create a positive customer experience, all points of contact with an organization should match the customer’s expectation. A well-planned customer experience results in a delighted customer and also influences them to do more business with your organization. Customer experience is composed of many touchpoints...

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