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Jenna Nelson

Jenna Nelson
Jenna Nelson has been with Sykes Enterprises, Incorporated in Tampa, Florida, since August 1993. In her current role as Executive Vice President of Human Resources, Jenna is responsible for developing relevant people strategies and policies to successfully support the company’s worldwide operations. She leads a global team that ensures the company’s critical HR programs empower it’s 55,000+ employees.

Why Your Customer Experience Depends on Improving Your Employee Journey

As today’s workforce evolves, customers aren’t the only ones demanding a better experience. The same forces of disruption propelling sweeping change in customer service...

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