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Brian Johnson

Brian Johnson
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As managing vice president of the Customer and Channel 2020 Solutions Group for Hitachi Consulting, Brian Johnson is responsible for profitable growth and intellectual property development in the areas of sales and channel, marketing and customer care optimization and automation. Natalie Petouhoff, Ph.D., (aka Dr. Nat) is a thought leader in the Customer and Channel 2020 Solutions Group.

Balancing a Company’s Need for Data With Privacy: How Much Is Your Customer’s Trust Worth?

If you are like a lot of people, you snickered when you read about the hijacking of Paris Hilton's Sidekick in 2005. But as...

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