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Author Archive | John Wenger

What does it take for us to work as a team?

Blog post by on February 22, 2014

Copernicus has been name-checked in a fair few articles I’ve read lately.  Good thing too.  Working with a client a couple years ago, we illustrated the concept of “shifting consciousness” with a story about Copernicus, our point …

Counter-acting the Stockholm Syndrome

Blog post by on October 23, 2013

Stockholm Syndrome is a psychological phenomenon in which hostages display empathy and sympathy for their captors, often developing positive feelings towards them and defending them. I’m often fascinated by how people, when they walk through the door …

Eliminate targets

Blog post by on April 16, 2013

“Systems thinkers know a number of counter-intuitive truths.” John Seddon One of these counter-intuitive truths is that “when you manage costs, your costs go up. When you learn to manage value, your costs come down.” There is …

Manage the system, not silos

Blog post by on March 20, 2013

I’ve heard that if you cut a hologram into pieces, each piece contains all the information of the whole. I’ve never tried it, but I like the idea that each part is a microcosm of the whole …

Do we really need performance management?

Blog post by on February 21, 2013

Individual performance management is rubbish. Not only that, it’s patronising and disabling. I’ve said it before. When people aren’t performing, it’s extremely probable that it’s not a behavioural problem; it’s the system. It’s not that performance management …

I am the Walrus

Blog post by on February 9, 2013

Know how you have an experience and some song lyrics pop into your head that seem to have been written especially for it? “Expert textpert, choking smoker, don’t you think the joker laughs at you?” Parallel process. …

A Matter of Life and Death

Blog post by on February 2, 2013

from “The Ruins of Detroit” by Marchand and Meffre Why would the whole of the Universe be a complex, self-organising and interdependent system, and a business be a top-down, controlled machine? Why would the entire Universe be …

How do we get to WE?

Blog post by on January 24, 2013

There is something in the air. Call it my natural human tendency to find patterns in things, but two recent conversations with two different clients in two different cities have reminded me of two other completely different …

Leadership is an inside job

Blog post by on January 15, 2013

So the world didn’t end on December 21, surprise, surprise. Here we are in 2013, all systems still intact. I have heard some speak of the Mayan December 21 end-of-all-things-prediction not so much an end of the …