John Moore

Is social the new dirty word?

I woke up in a cold sweat the other morning, memories of the early 2000s floating in my head. Remember the insanity when...

Sales people, you’re fired!

There are many who look at social strategies as transforming a business to the point that it will no longer require traditional sales people....

2010 Social CRM and Government 2.0 Predictions

The good folks at Lithium asked me to weigh in on the future of Social CRM, Social Strategies, Government 2.0, throughout 2010. ...

Consumers, what are your support preferences?

Did I mention that I will be speaking about Social Support Communities at Parafest '10? I am spending time chatting with some of...

PR, Social Networking, and the traditional business/agency

The older the profession, the less likely they are to make great use of social networking. Although <insert inappropriate Tiger Words and prostitute joke...

Community Insights, Listening Platforms from Biz360

I have spent time with the Social Conversation Listening/Monitoring solution from Biz360 and I wanted to share my findings. Biz360 has been a...

Why I am walking away from Foursquare

It is now, in my opinion, a waste of my time. Blunt, perhaps, but let me walk you through my thoughts on why...

More crazy talk, Social media, no measurable value but you have to have it?

That’s what I hear from far too many experts these days and I was especially disappointed when I saw yet another notable authority tweet...

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