John Todor

Business Acumen in Short Supply but Greater Demand

Business acumen is keenness and quickness at understanding and dealing with business situations in a manner that is likely to lead to a good...

Seizing Advantage: How Tacit Assumptions Rob Traditionalists and Innovators

Collaboration and Social Business are powerful concept with huge potential but realizing this potential is far from business-as-usual. Both traditional business and social business...

Mental Nimbleness for Executives and How to Enhance It

The more the business environment changes, the faster the value of what you know at any point in time diminishes. In this world, success...

Dealing with Increasing Business Complexity

Growing complexity in business is a problem! An IBM study reported that the vast majority of business leaders recognize increasing complexity as one of...

Why are Clever Executives Failing?

Why didn't General Motors or Blockbuster see it coming? Thousands of companies of all sizes, focusing on doing better what they are already do....

Distrust in Rising and it is Costing Your Company Money

The 2011 Edelman Trust Barometer is out and contains some distressing news for businesses in the USA and UK. There are, however, some...

Time isn’t Money Anymore. Time is more Important than Money

The first time I heard Adrian make this statement I thought "Okay, here we go, another pitch about making it quick, easy and convenient...

Follow-up Thoughts from Social Business Executive Summit: Session One

Yesterday, Axel Shultze, Chris Carfi and I had the privilege to open the Social Business Executive Summit. I hope you had a chance to...

IBM Study: Companies Can’t Handle Growing Complexity – Here’s How!

An IBM Global CEO Study found that less than 50% felt their organization were prepared to handle a volatile and increasing complex business environment. This...

Brands versus the Customer Experience

For at least the past 5 years, the tried-and-true formulas to boost sales and market shares of brands have been become increasingly irrelevant and...

Customer Experience Lessons from the Boonville Hotel

Recently, my wife and I spent a lovely weekend at the Boonville Hotel which highlighted some key principles for delivering a great customer experience. First,...

The Social Dynamics of Business IBM Style

IBM is a 114 year old company - one that is remarkable in its ability to reinvent itself, to adapt to current business conditions....

The New Normal of Business: Social Media, Change and Your Career

Change is the only constant! We have all heard this before, but… …let me embellish and illustrate how it can impact your business and career...

Social Business, Google-China and Thomas Friedman

In a recent opinion piece in the New York Times, Thomas Friedman took a very provocative stance on the Google-China struggle, one that puts...

What Type of Innovation Fits Your Company?

Hutch Carpenter's latest post on the Four Quadrants of Innovation caught my attention and provoked a few reactions. I guess that's the sign of...

How to Adapt and Thrive in the New Normal for Business

We are experiencing not merely another turn of business cycle, but a restructuring of economic order. "Restructuring of economic order!" That's a very intimidating concept and...

Social Media won’t Save Dell

Over the past few years Dell has become a poster child for using social media. Their wake up call came in 2004 when an...

Customer Buying Patterns have Changed. What’s Your Plan?

Context is the conditions or circumstances that surround something; the conditions that define what is of value or what is meaningful. Well, the citizens of...

People will Consume Less but Aim to Consume Better

Thanks to the economic crisis, there are few of us who haven't cut back in our spending and many of us worry about our...

Building Customer Relationships is a Journey: Does Your Social Media Plan include a Map?

Strong customer relationships are essential to a company's ability to sustain profits and have a shot at growth. This was the clear finding of...

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