Jason McNellis

Identify the Right Technology to Support Your Customer Experience Programs

Scott Brinker's most recent Marketing Technology Landscape famously touts 5,381 different software solutions. Software choices are obviously growing, but this abundance of choice fuels...

Survey Says: Three Ideas to Expedite Your Retail Customer Experience Program

Recently Centriam embarked on a study to see if what we were observing with our clients was true more generally. We surveyed almost six...

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