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Alex Yumashev

Alex Yumashev
CEO/Founder of Jitbit, spent the last 10 years developing a customer service software app so I know a thing or two about customer support.

Beyond The Basics: How To Improve Customer Service

If you lead a customer success team, you probably find yourself often wondering how to improve customer service. It's only natural to want to...

Customer Service Skills You Need to Master

So as to succeed at providing excellent customer service, you need a set of skills that drive customer satisfaction. These skills are the key...

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