Jerry Sparger
Jerry Sparger
Global Business Solutions, LLC
Jerry Sparger, founder of management consultancy Global Business Solutions, brings 4 years of senior management and consulting experience to helping clients focus their business on acquiring and retaining loyal customers. GBS provides customer-centric organizational assessment, strategy and process development workshops and skills development.
Considering Cutbacks? First, Get the Right People in the Right Jobs
In tough times such as these, businesses must often cut costs to stay healthy. Business leaders frequently cut back overhead functions such as customer...
In the Web 2.0 Age, Don’t Ignore the Simplest Way to Find Out What Customers Want
In business-to-business markets, the key element of the customer relationship can be defined as how much strategic value your products and services add to...
Tear Down Departmental Boundaries and Stop Shooting Yourself in the Foot
Companies can't seem to get out of their own way. Declaring themselves customer-centric, they turn right around and design business processes along departmental boundaries,...
Integrated Order Fulfillment Will Make Your Employees Happy, Increase Customer Loyalty and Reduce Costs
Why do they make it so hard to buy? Many companies make it difficult for me to buy from them. Whether I am spending a...