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James Heavey

James Heavey
Respond
James Heavey, CEO of Respond, joined the company in May 2 after managing business integration projects for Accenture and Selfridges Retail Ltd. Heavey has a successful track record of managing multi-disciplinary teams and delivering business critical solutions. He lives in Bedfordshire in the United Kingdom.

Turn Customer Complaints Into Business Success

James Heavey -
For many years, organizations have been able to prosper without investing in customer service. However, as competition increases and markets mature, the financial implications...

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