Vikas Agrawal

How to develop and nurture a Culture of Innovation in the Modern Workforce

Image Courtesy In many ways, innovation is the engine that drives growth for any company. An innovative workforce enables companies to grow from within, usually...

What Insurance Companies Can Learn From the Dark Web

Unknown to many, all the websites that are within our reach through search engine sites like Google, Bing, etc. are roughly 4% of the...

Rethinking Customer Retention Strategies in the Media Streaming Industry

Consumers are no longer getting their entertainment fix from movie and music stores. Consumers are streaming media content from OTT providers like Netflix and...

These Future-Proof Tips will help you Create Engaging Content

Content marketing has always been an important facet of digital marketing. When done correctly, content marketing can boost brand visibility and authority, increase conversions,...

How to Build a Customer-Centric Business Strategy from Scratch

There is no denying the importance of a customer-centric business strategy. A report by Deloitte and Touche found that businesses with a customer-centric strategy...

How to Grow Your Blog in 2017 and Beyond [Infographic + Interview]

The field of content marketing is ever-changing, and it’s about to get even uglier. Experts predict that 2017 will become a tough time for...

3 Simple Ideas to Improve Customer Service and Retention in the Tech Industry

The tech industry can be an unforgiving jungle for customers. Tech has always been an impersonal industry, partly because many techies are always better...

How to Foster Customer Loyalty for Businesses in the Auto Industry

Customer loyalty is one of the biggest pillars of a successful business. Like in every other industry, auto dealerships, repair shops, and others businesses...

How Interactive Kiosks are Redefining Employee Satisfaction and Engagement

Interactive or custom kiosks have been heralded as the next big thing for customer service. Brands like Wendy’s, Walgreens, and McDonald’s have reassigned or...

4 Ways of Dealing with Difficult Customers within the Digital Space

A ton of material has been written about the value of good customer relationships. Happy customers are the leading source of repeat business, improved...

These Tools will help Startups Improve Customer Service in 2017

There is nothing worse than losing customers after burning scarce resources trying to convert leads. It is especially bad for startups that often have...

6 Tech Support Tools that will Make Your Customers Happy

Keeping your customers happy is one of the ingredients for business success. By providing top-notch customer service, not only will you retain more customers,...

How can Instagram benefit your Startup

No one can ever doubt the immense power that Instagram has these days in what regards to Social Media Marketing: the photography giant has...

Five Trends Start-ups Should Embrace for Effective Social Media Marketing [Infographic]

Image Courtesy We all know the value social media adds to businesses and the potential it holds for those who haven’t tried it out yet....

How To Drive Social Traffic With Infographics

Did you know that humans now have shorter attention spans than goldfishes? A 2015 study conducted by Microsoft in Canada showed that the average attention...

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