Vikas Agrawal
Vikas Agrawal
Vikas Agrawal is a start-up Investor and co-founder of the Infographic design agency Infobrandz.com, He is a highly influential research analyst and strategic marketing consultant.Vikas advises and plans the visual marketing campaigns of Medium to Large companies. Vikas has worked globally across multiple industries including retail, financial services, logistics, manufacturing, telecoms and pharmaceuticals deploying effective strategic marketing plans and methodologies. A renowned blogger on the subject of Technology, Marketing and Entrepreneurship.
3 Tech Trends that will Disrupt your B2C Marketing Strategy in 2018
Early last year, the world’s biggest soft drink company, Coca-Cola scrapped its global CMO (Chief Marketing Officer) role within its ranks in one of...
When Tech Becomes the Enemy: How Tech Can Actually Ruin CX
Towards the end of last year, a curious redditor thought it wise to run some benchmarks on his iPhone 6 Plus to gauge the...
Why Customer Security is an Essential Part of Customer Experience
For physical businesses, it is essential to keep your business premises in order and protect it from thieves and other unwanted intruders. This is...
Tech in Real Estate: 3 Tips for Boosting CX using AI-Powered Tools
There’s no denying the huge impact that artificial intelligence (AI) has had on our professional and personal lives, especially over the past few years....
3 Reasons Why Customer Experience in Your eCommerce Business is Terrible
At first glance, the headline may make you want to turn away. You’re already thinking: “I handle and treat customer complaints well and effectively....
Top 4 Ways to Use Content to Shorten Your Sales Cycle
Marketing and sales must go hand in hand if you want a healthy bottom line. While the marketing front works on generating and nurturing leads,...
What Marketers Can Learn About Customers from Boring Industries
Businesses that belong to yawn-inducing industries do not seem to warrant blog posts or social media interaction. But let me tell you from the...
4 Simple Tips for Preventing Employee Burnout During the Holiday Season
The holiday season at the end of each year is easily the busiest time for many businesses. The sharp increase in the number of...
4 Practical Tips For Improving Customer Experience On Mobile Platforms
A few days ago, Deloitte published its annual global mobile consumer survey, an in-depth report that analyzes consumer habits and tech trends surrounding mobile...
These will be the biggest CX challenges for Fintech companies in 2018
Fintech is hands-down one of the biggest tech trends of the past decade. Fintech-powered technologies have revolutionized almost every segment of the financial industry...
Why AI Is Forging the Future for Fintech
On a quiet, regular day of trading on April 23, 2013, the Associated Press’ official Twitter account sent out the following tweet: “Breaking: Two Explosions...
Infographics and Return on Investment [Infographic]
The growing tide on the use of infographics to increase business visibility should lead any entrepreneur to ask the question, would infographics be a...
The Biggest Trends in CX We’ve Seen In 2017
Earlier this month, the world celebrated CX Day, the one day in the year set aside to celebrate the professionals and companies behind great...
Give Your Marketing an Edge with a Mobile-First Strategy
Life is mobile. You probably pick up your phone to turn off your morning alarm and check your emails, social media messages, and the daily...
Deliver or Dazzle: Basic Promises to Customers Aren’t Meant to Be Broken
The tale of the savvy mobile shopper is going the rounds among merchants, managers, and marketers. This type of consumer uses her smartphone as...
6 Content Marketing Tactics To Help You Win More Customers
Content marketing constitutes more than just the blogging part. It is then important to lay down the groundwork before launching your company blog. In...
Get Ready for the Future of Security & Authentication
Digital security is no longer just the chief technology officer's concern. Protecting identities and data falls on every person working for a company, but...
How to Improve Your Customer’s Experience at Your Workplace
With such a competitive market in many industries these days, brands are looking for a way to reinvent themselves; to offer something different to...
Improve User Experience with Single Sign-On
Businesses that manage hundreds to millions of user logins are most vulnerable to the dark forces of the web. Take Yahoo, for example, which...
Applications of AI — From Immigration to Insurance
Image Courtesy of Pixabay Far from images of imposing robot armies, artificial intelligence or AI at its early stages is making a positive mark in...