Ian Michiels
Ian Michiels
Ian Michiels is a Principal & CEO at Gleanster Research, a globally known IT Market Research firm covering marketing, sales, voice of the customer, and BI. Michiels is a seasoned analyst, consultant, and speaker responsible for over 350 published analyst reports. He maintains ongoing relationships with hundreds of software executives each year and surveys tens of thousands of industry professionals to keep a finger on the pulse of the market. Michiels has also worked with some of the world's biggest brands including Nike, Sears Holdings, Wells Fargo, Franklin Templeton, and Ceasars.
Follow the Yellow Brick Road to Revenue Performance Management
Most of us are familiar with the Wizard of Oz. Dorthy and her little dog Toto are swept away from Kansas in a...
The Five W’s of Social Media Engagement
Social media is transforming the digital experience into a human experience. Buyers have more influence than ever before. They are informed by...
The Five W’s of Social Media Engagement
Social media is transforming the digital experience into a human experience. Buyers have more influence than ever before. They are informed by...
3 Critical to Success Recommendations for CMOs
The role of a CMO has never been more challenging. In the quest to rise above the noise and capture mindshare (and share...
Is P2P marketing the new B2B / B2C marketing?
P2P? No, it's not a new hardware term or a new Sony game system. P2P, or person-to-person, marketing is the result of an evolution...
Teradata acquiring Aprimo for $525M. IBM Still a Threat
What Happened: Teradata signed a definitive agreement to acquire Aprimo for approximately $525 million including the assumption of approximately $25 million of cash at...
Learn Nurture Marketing
Nurture marketing is a technique for building multistage campaigns that interact with customers across multiple touch points. Nurture campaigns progressively move prospects through a...
3 Reasons CRM Providers Should Acquire and Integrate Lead Management in 2011
Reason #1: It's already happening. In May 2010, Oracle acquired Market2Lead with plans to integrate the technology into Oracle CRM. Thoughts: If Oracle integrates...
No Golden KPI for Social Media Measurement
In a recent blog post on Brass Tack Thinking, "The Discipline of Social Media Measurement", Amber Naslund discusses the difference between social media marketing...
The 3 Most Powerful Ways to Influence Marketing Effectiveness
As analysts, we talk a lot about "improving marketing effectiveness". But at times the concept of "marketing effectiveness" can seem quite arbitrary and...