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Harish Kotadia

Harish Kotadia, Ph.D.
Dr. Harish Kotadia has more than twelve years' work experience as a hands-on CRM Program and Project Manager implementing CRM and Analytics solutions for Fortune 500 clients in the US. He also has about five years' work experience as a Research Executive in Marketing Research and Consulting industry working for leading MR organizations. Dr. Harish currently lives in Dallas, Texas, USA and works as a Practice Leader, Data Analytics and Big Data at a US based Global Consulting Company. Views and opinion expressed in this blog are his own.

Tiger Woods, Brand Crisis and Social Media

Tiger Woods is my hero. I always watch him play golf with great admiration and have been inspired by his ability to bounce back...

Why NOW is the time to invest in Social CRM

There has been lot of discussion on whether Social Media revolution is for real or is it some passing fad that will die down...

Brand Advocacy and Social Media

Great preso on Brand Advocacy and Social Media. I like slides on Seven Learnings for Social Media success (slide 40-48). Some of the key takeaways...

CDC’s Social Media Initiatives

Great Video on CDC’s Social Media initiatives. It underscores importance of senior leadership’s involvement in championing use of Social Media tools in any organization....

Tom Peters on being Passionate about your work

Motivating talk by Tom Peters on importance of being passionate about the work we do. Very true about Social Media – where benefits are...

Social Media and “real-time” Word of Mouth

Excellent panel discussion at LeWeb Paris 2009 on How brands and marketing have to adapt to this new worldwide real time "word of mouth"....

Seth Godin on Blogging and Social Networking

Seth Godin on Blogging: Great advice on why blogging is so important. It is inspiring to listen to him (and also Tom Peters) on...

Those who understand Social Media don’t talk about ROI

It is not uncommon to see people arguing passionately about “Social Media ROI”, thanks in part to discussion on the subject in Social and...

What DARPA’s Red balloon contest can teach Social Media Pros

The Defense Advanced Research Projects Agency (DARPA) recently announced a Network Challenge to mark the 40th anniversary of the Internet. This challenge required participants...

Dear CMOs, Wake up to Social Media challenge

In my previous post titled What is Social CRM and why it is important, I have highlighted the phenomenal growth in number of Social...

What is Social CRM and why it is important

Social Networking sites have seen a phenomenal growth in number of users in the last one year. Brian Solis has estimated that for August...

When it comes to Social Media, CEOs and CMOs should lead from the front

In spite of phenomenal growth of Social Media channels and almost hysterical following this has generated among its users, it is rare to see...

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