Himanshu Agarwal
Himanshu Agarwal
SmartWeb
Himanshu Agarwal is the Founder & CEO of a Digital Marketing firm SmartWeb. He is an online market analyst, startup strategist and a writer. He has written on several topics including content marketing and technology. When not writing or on laptop, he loves spending his time reading inspiration books and watching movies.
How Rewards Are Different From Recognition
Gratitude comes in many different forms and how you express it can make a huge difference. In your business, it is extremely important to...
10 Ways to Create A Personal Connection with Customers
Customers are not statistics. Consumers are more conscious about their relationships with businesses. I personally switched ISPs, despite lower rates, because their customer service...
How Digital Signage Enhances the Customer Experience
Today’s world is visual. As technology advances, marketers and brands are on the hunt for ways of maximizing the enjoyment levels of their customers....
5 Ways To Keep Customers Engaged and Happy With You
Nobody starts a business with plans of that business failing in 1-3 years. We know how difficult and time-consuming starting a business is, and...
5 Reasons Why Customer Satisfaction Matters To Your Business
In today’s world, it can seem as though customer satisfaction is only given lip service. Other metrics can seem more important on the surface,...
6 Tips For Delivering The Best Customer Service Possible
Customer service representatives are problem solvers who need to react quickly, efficiently, while maintaining a compassionate and nourishing relationship with customers. If you have...
4 Ways Customer Surveys Make Customers Feel More Valuable
Whether you realize it or not, companies are creating customer campaigns around you all the time. In these instances, their campaigns are in the...
3 Ways Updating Your Business’ Advertising Tactics Grows Customers
Enormous amounts of people have become increasingly desensitized to the values of human interaction. No one can argue that digital marketing has replaced traditional...
3 Ways To Improve Customer Feedback
Customer feedback helps us business owners and marketers understand why our customers are doing what they’re doing and whether you’re able to keep them...
How To Prevent Your Customers From Leaving You
Photo by Kaboompics // Karolina, CC0 1.0 We all know that customers make or break our business. Yet, a lot of companies are still in the “I...
How to Keep Your Customer Coming Back for More
Photo by MyStock.Photos, CC0 1.0 Without your customers, your business isn’t going to be too successful, now is it? Every business has got to keep...
5 Ways to Make Your Frontline Staff Tackle Everything That Comes Their Way
Photo by Yolanda, CC0 1.0 One of the most annoying parts of being a frontline staff member and also one of the most necessary parts...
4 Ways to Gain Employees’ Trust and Commitment
Photo by 089photoshootings, CC0 1.0 Your employees are the bodies and brains of your company. Without them, there would be no success in your company,...
7 Reasons Why Customer Centric Businesses Generate Higher Revenues
Photo by Alicia Zinn, CC0 1.0 Many companies wonder why it’s so important to keep the customer at the center of their operations. Everyone talks...
5 Bad Customer Service Habits Every Business Should Avoid
Photo by Caio, CC0 1.0 When it comes to customer service, this is one of the most important parts of your company. How can you...
8 Tips for An Online Business to Build Trust with Customers
Photo by Negative Space, CC0 1.0 Establishing trust with your customers is something that you probably think a lot about. How can you get your...
7 Ways You Can Hack Your Customer’s Brain to Buy
Photo by Unsplash, CC0 1.0 You might be under the assumption that what’s going on in the mind of your customer is private and you...
5 Changing Customer Expectations Every Business Should Meet Now
Photo by NeuPaddy, CC0 1.0 Everyday customers seem to be more and more demanding of what they’re expecting from companies. Customers are wanting more personalization...
How Can You Personalize Customer Shopping Experience?
Photo by KRiemer, CC0 1.0 Nowadays, the consumer world has been changed dramatically thanks to an exponential increase in technology. Because we have the world...
8 Customer Retention Strategies Every New Business Should Follow
Photo by Luis Núñez, CC0 1.0 Customer retention is perhaps one of the most important things that every business should be focused on at all...