Dateme Tamuno
Dateme Tamuno
Dateme Tamuno (Tubotamuno) is currently working as part of the SEO and PPC delivery team for UK based digital agency, Cariad Marketing. He has also completed a book on user-generated content marketing.
Inspirational Nuggets and Quotes on the Customization Of Customer Experience
"To understand the man, you must first walk a mile in his moccasin."- North American Indian Proverb "Spend a lot of time talking to customers...
Gratitude investment: is your brand appreciating or depreciating in value?
William Arthur Ward, once said, "Feeling gratitude and not expressing it, is like wrapping a present and not giving it." The essence of gratitude...
A clueless announcement from southern railway sends every customer north.
Southern are sorry to announce a thirteen minutes delay to London Bridge, due to an unidentified reason currently under investigation.' Passengers were left bemused and...
Great Customer Experience: A Product of Nature or Nurture?
Attempting to understand the human behaviour and trait has informed one of the greatest debates of all times- nature vs. nurture. Nature looks at...
How Corner Point is Becoming One of the Most Important Angles on the Customer Journey Map
HOW CORNER POINT IS BECOMING ONE OF THE MOST IMPORTANT ANGLES ON THE CUSTOMER JOURNEY MAP In the world of animation, the motion editor...
Managing the customer’s perceived waiting time- Part 2
An array of studies carried out reveals that individuals and businesses have about a seven seconds timeframe to make a first impression. Researchers at...
Managing the customer’s perceived waiting time- Part 1
Waiting in line or queuing is a social and business phenomenon that occurs in everyday life and could be prominently found in a...
When Granules become Grand- Customer Experience
In Solar Physics, granules are understood to be visible structures in the photosphere of the sun, where hot gases rise and give off light...