Glenn Pasch
Glenn Pasch
Glenn Pasch is currently the CEO & partner of PCG Digital Marketing,which works with executive management and internal teams to develop new strategies around Digital Marketing initiatives that will enable businesses to achieve their desired objectives and priorities.
New Managers: Fighting the Anxiety of Speaking to a Group
Be it a pep talk to your sales team or a market report to your superiors, for many new managers and executives, speaking to...
Management: Getting Back on Track
Every manager realizes at some point that they or their team is not performing at their peak or at the level they want to...
Car Dealer Call Center Monitoring
Who is monitoring your calls? Most of us have heard this when we are waiting to speak with a company: "This call may be recorded…
What Can You Do To Make Your Call Center Successful?
I have worked in many different sales centers over the last 16 years. In each case, it was very easy to see, within...