Gautam Mahajan

Value Creation in Education

In my last note I wrote about Value Creation in non B-schools. I met with Dr Kavita Sharma, Director of the India International Center,...

Teaching Value Creation

You might have noticed our main Value Creation discussion in education has focused on business schools. In fact we are developing course content for...

Transforming companies through Value Creation not Value Destruction: The Balancing Act

sell the idea." Talk about putting me in my place, Jim! But Jim is absolutely right, and if companies do even bits and pieces of...

Value Creation by Employees

For months, people like me and members of the Board of the Value Creation Journal have been promoting Value Creation as an imperative, and...

Value Creation is a Good Idea!

I had a great conversation with two leaders in the Customer Value field, Ray Kordupleski, the father of Customer Value Management, and a professor...

Is employee churn cost you as much as your salary expense

Wiki says that the cost of employee turnover can be 150% of your salary expense. It is one of those hidden costs one does...

Companies Misunderstand Price

Most buyer and seller companies misunderstand price. Buyers, because they want the lowest price (price is all), and sellers because they do not understand...

Corporate Unconsciousness: a Wakeup Call

Have you asked yourself: Will I make more money by being dishonest or not being customer friendly? Am I at risk and my company at risk...

De-Commoditizing Commodities: Add Value

"Constant reinvention is the central necessity at GE…We're all just a moment away from commodity hell."– Jeffrey Immelt, Chairman and CEO, GE Like death and...

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