Ashwin Satyanarayana

Technology Stacks: Water Or Coconut Water?

Flavored water -- or anything other than water -- might seem to have a better perception than “plain water out of the tap”. Heck, we’d normally think that at least coconut water ought to be alright for a bit of healthy indulgence, but even...

Customer Support?Tools? Forget That: It’s About Passion

You'd not have started your business if it weren't for your entrepreneurial gut: that raging, craving, and almost fiery beast shifting restlessly. If it weren't for that idea and that dream, your business would never be "business". Lucky for us, this is the best...

5 Ways to Ensure You Get Customer Service Right, Every time

For businesses, customers are everything. But for customers, you don’t mean a thing. It’s harsh, but it’s the reality. What really matters is how far you are willing to go to do the following: How do you get the customer in? What are you...

6 Customer Service Rules You Should Swear By

Good customer service is profitable. It just makes good money sense, writes John Tschol on Desk.com. There’s just no way you can escape from the mandate of customer service. But then, how does it sit in your head? If customer service is so important for...

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