Erin Gilliam | CustomerThink

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Erin Gilliam

My name is Erin. I am a content marketer at Mopinion (Feedback Analytics Software).

The State of Customer Experience (CX)

Erin Gilliam - July 3, 2019

Providing a good Customer Experience (CX) is on just about every organisation’s agenda these days. But where exactly is it headed? We can’t say...

Making User Feedback Meaningful: An Interview with the Experts

Erin Gilliam - May 17, 2018

Want to take a look behind the curtain and see how things work in the online feedback industry? I recently sat down with Mopinion...

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Martha Brooke - April 19, 2024

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Nicholas Zeisler - April 19, 2024

Embracing AI to Enhance Customer and Employee Experience with Elizabeth Tobey

Shep Hyken - April 19, 2024

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Dave Kurlan - April 19, 2024

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