Endri Hasanaj

Scales of Law - Image by StockMonkeys.com

How Beneficial Is CRM For Lawyers?

Many people that deal with customers on a daily basis might wonder: “Does CRM actually help law firms? What are the advantages and how...

Avoid A Poor Customer Review: Get Organised

Customer service hinges on the professionalism of everyone working within a business, from admin staff in the basement to the smiling servants chatting to...
Luxury Retail - Image by Pixabay

The Changing Face of Luxury Retail

With the luxury ecommerce market set to reach $41.8 billion by 2019, navigating the online space is becoming increasingly crucial for high-end retailers. Whereas...
Customer Security

Top Tips For Protecting Customer Data

For any business conducting online transactions, it’s vital to reassure your customer base that you’re taking every step possible to protect their personal and...

Meeting customer needs in the online property market

With parts of the UK’s property market now reaching sky-high levels, it’s no wonder online property market startups are popping up more than ever...

How the Internet has Changed Business

Over the past 20 years, the internet has radicalized commerce. Historically speaking, the internet changed our relationship to consumerism in such a way not...

What Is Inbound Marketing and How Do You Make it Work?

Inbound marketing is really the measures that a business takes to keep customers engaged and keep them coming back. It is a means for...

Digital Technology and a Directed Customer Journey

It used to be that as long as you had a good product, a user-centered site infrastructure, and a quick and easy checkout with...

4 Core Customer Service Skills That Boost Sales

It’s easy to claim that customer service is something you prize as one of the most important aspects of running a successful business, but...

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