Home Authors Posts by Enda Kenneally

Enda Kenneally

Enda Kenneally
Enda Kenneally is the VP of Sales and Business Development at West, previously Magnetic North. Enda has a wealth of experience in the communications technology industry delivering against UK, European and Global senior sales and business development roles. By building inspired, dynamic and successful teams, Enda has led three different voice vendors to No one market share positions in the UK. Before joining West, Enda worked at Avaya, Excell Managed Services and Mitel Networks.

The Benefits of Combining CCaaS and UCaaS

Organisations are under increasing pressure to meet customer expectations and demands for fast and convenient communications. As such, rather than having to rely on...

Three ways technology can make interactions more human

The most fundamental way to build customer rapport is to demonstrate understanding of customer needs. Customers today expect speed, personalisation and convenience when communicating...

New Posts