Elaina Ransford
Elaina Ransford
Elaina Ransford has been writing about and working in CRM and mobile since her college days as an intern at a 4-person startup. Currently, she works closely with the Helpshift CEO to write pieces about chatbots, customer service, mobile, and startup culture.
An Ode To Clippy: Why Chatbots Need To Stay In The Early 2000’s Until They Mature
While many of us associate Microsoft AI with Tay, the Twitter bot PR nightmare who turned into a Marijuana-smoking, racist, Nazi in under 24...