Ed Stalling
Ed Stalling
Ed Stalling is Chief storyteller, aka Sr. Director of Business Management, at MaritzCX. For the past 24 years Ed has been a Research Manager discovering and delivering insights to Fortune 100 clients, retaining and growing major accounts, building business with global clients in the technology sector, improving company ability to discover and communicate insights globally, designing and delivering an extensive training program around the ingredients of insight, coaching a sales force, and aligning marketing and sales. He is passionate about advancing the art involved in insight discovery and communications, and is utterly convinced that market research and customer experience can be creative and fun.
Broadway and the Art of Discovering & Delivering Insights
After playing in a pit orchestra for 35 shows in 20 years, you start to view the world through a thick Broadway lens. As...
Shhh! (The Secret Ingredient to Customer Insights)
Insights. That mystical, magical, overused buzzword that clients demand and suppliers promise. Every time I hear a cry for insights, I think of the...
Customer Experience in Remote Montana
There's a small hideaway at the end of a remote Montana valley. Lovely cabins with classic wood stoves. A rustic lodge with restaurant...
Actively Listening To Customers (Like Grandma Used To)
Creativity is new combinations of existing things. So it's worthwhile to compare and contrast the old way of doing things with the new....