Denyse is passionate about understanding people; the customers, consumers, & clients whose satisfaction & delight make businesses grow. With over 30 yrs experience in 100+ countries she has worked for some of the best marketing organisations - NestlÃ‰, Gillette (P&G) & Philip Morris - & now runs her own consultancy C3Centricity (http://bit.ly/GSyMUy). Organisations hire her to optimise their customer understanding, so they can build more profitable relationships & increase information ROI. She's known as "The 1-Day Catalyst". Find out why; call for inspiration.