Deeksha Dadu

Customer Service Rookie Mistakes That Could Be Tarnishing Your Business Image!

Let’s face it, poor customer care support service can cost a business a fortune! In fact, a recent report released by NewVoiceMedia shows that businesses...

Ways To Drive Inbound Call Center Performance

Being left оn hоld is uttеrlу fruѕtrаting. Every сuѕtоmеr thinkѕ thаt wау. Aссоrding tо a lаrgе ѕесtiоn оf thе сuѕtоmеrѕ, аmоng аll оthеr diѕарроintmеnt,...

How to get the Multilingual Call Centre you always wanted

Many businesses see multilingual call centers as a valuable add-on. Yet, not every business is a giant and simply doesn't have the staff or...

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