David Miller

5 reasons why all startups depend on an after-hours IT Help Desk and other...

A typical startup has 3 to 4 founding members, who will spend about a year creating products or services, learning to understand the market needs. Then, the time comes to either fully commits to the project or quit. Sadly, more than 90% of startups...

Outsourcing After-Hours Call Center Support Services!

Are you shutting your business by 5 PM? Are your after-hour customer calls answered by a voicemail system? Do urgent support emails, received after-hours, sleep in your mailbox overnight? Have you thought that your customers might come back calling after the business hours as well?…

Why businesses must have an After-Hours Call Center Service?

What role does call center services play for a business? They play the role of managing and caring for the most important element of any business – The Customers. Traditionally, with the closing of business hours all contact with the company would be unavailable for...

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