David Lowy
David Lowy
nGenera Customer Interaction Management
David Lowy is the Senior Director of Product Management at nGenera. Prior to that, he was Director of Best Practices Consulting and VP of Professional Services at eAssist Global Solutions. David brings a wealth of experience in designing, developing, marketing and supporting high technology products and solutions in a global market.
Right Channeling Every Customer Interaction
In these tough economic times, we can all agree that retaining customers is more important than ever. Forrester's March 2008 report, "Business Impact Of...