Cristina Maria
Cristina Maria
Cristina Maria is a Marketing Executive at Commusoft, the job management software, where she helps field service businesses discover the potential of digital solutions. A curious hybrid of writer and marketer, you'll usually find her doing what she loves most: using her work experience to produce engaging content for those looking to make the most out of their business strategies.
The Customer Experience Impact Of Field Data Collection
It doesn’t take advanced powers of observation to tell that customers’ expectations have changed dramatically in the last few years. Ever since experience disruptors,...
How Customer Journeys Automation Is Scaling Service Businesses Revenue?
The assembly line was Ford’s greatest achievement and proof that you can boost efficiency tremendously by automating certain parts of the production process. In...
Customizable Management Software And The Trickle-down Benefits For The Customer Experience
No one’s ever doubted the value of investing in customizable software. The control allowed to a business when something’s created to fit its specific...
Why You Shouldn’t Use Mass Scheduling Software For Your Field Service Business
Automation is nothing more than the latest buzzword. A gimmick for companies with too much time to waste. But your field service business is...
Field Service Training: The Role of Technicians in Customer Experience
It’s no secret that customer experience drives more sales. Studies showing that experience will overtake price as a key decision factor by 2020, should...
4 Reasons Why Your Field Service Management (FSM) Software is not Improving Your Business
Image via Pexels In an ideal world, your field service management (FSM) software should help you increase your efficiency, boost productivity, and improve customer service....
What is Field Service Customer Management Automation (and 5 Ways to Start Automating your CRM)
Photo by Rodolfo Clix from Pexels Automation is a buzzword that has spread to every corner of the industry, particularly when it comes to field...