Cory Hedgepeth

Customer Service Challenges the Industry Will Face in 2020 and Beyond

There are few more perennial business challenges than customer service. When competition is rife, customer service makes or breaks your business. All things being equal (and they often are), your ability to resolve customer concerns promptly and considerately is the difference between your business...

SaaS Marketing: A Guide To Winning New Clients

SaaS marketers understand the difficult obstacles they need to overcome in advertising. They don't offer tangible products, instead, their service lives in the trendy cloud. Often, only a handful of companies need the service. This means a marketer's funnels need to be on point....

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