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Colly Graham

Colly Graham
First working for a Fortune 500 company in fast moving consumer goods, my career progressed from selling capital equipment, financial services to internet services, with a wide management experience in both telephone and field sales, training and development of sales people. My forty years of practical experience of selling and the ability to empathize with sales people and establish immediate rapport and credibility as a trainer, NLP Master Practitioner I have trained and consulted with over 1,000 companies since the formation of salesxcellence

Building Rapport – Sales Training Blog

Building and being in rapport is the ability to enter someone else's model of the world and let them know that we truly understand...

Seven Hidden Buyer Questions

Do you need to build a telesales script or a sales presentation? Here is an easy-to-follow plan to build your script or presentation take...

Learn How Your Customers Buy

Identifying Decision Making Strategies The classic model for decision-making is as follows: Analyse the problem or situation Generate alternative solutions Pick one of the alternatives…

Sell the Way Your Customers Buy

By asking the right questions, you can learn how to elicit the outcomes or results the customers are seeking. The previous exercise told us...

Power of Persuasion

Power of Persuasion is the ability to influence others to take the action you desire Every communication has a purpose Aristotle's Model of Influence 1.…

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