Chris LaVictoire Mahai

Living with the Consequences of Leading – a Bold Leader Interview with Pam Moret,...

Pam Moret is by training a lawyer and by experience and her own description, a “problem person.”  She is someone who loves “diving into...

Change Leadership: How To Covertly Create Change In Your Organization

Think of change leadership as ‘stealth’ organizing. You know those great experiences when you meet someone for the first time and immediately the conversation feels...

“Positive and Negative Stress Always Come Together”

Positive is good. Negative is bad. Right?  For example, positive stress in an organization typically helps drive towards a desired outcome. The challenge is...

“Bold Leaders Create Stress”

That headline was one of the last things Brad Hewitt, President and CEO of Thrivent Financial, said to me when we sat down together...

5 Steps to More Effective Research

“My clients get paid for making successful decisions. My job is to provide the insights that increase the probabilities that they will make better...

What Do Weddings and Economic Slowdowns Have in Common?

Simple: Once they're almost done everything slows down. Consider a wedding you recently attended. You know when you've hit the point of stagnation - most...

Taxi Cab Change Lessons: The Ideal Customer Experience Attitude

About the series: As a consultant I travel a lot for work. Being in public transportation – planes, trains and taxicabs regularly, I...

Taxi Cab Change Lessons: In the Face of Great Challenges, You Have to Let...

As a consultant I travel a lot for work. So while in public transportation – planes, trains and taxicabs – regularly, I get to...

Unlock Innovation to Drive Profitable Growth

I wasn't thinking about driving profitable growth. I wasn't thinking about how to unlock innovation. It was Sunday morning after all. ...

Listen to the Customer

I started my career as a banker during a rapid period of deregulation. Banks weren't sure what to do. Regulators were making...

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