Chris Byrom
Chris Byrom
Chris Byrom is a Director of Inaccord Limited, a UK based customer and employee engagement consultancy focused on helping businesses to deliver improved commercial results through improved relationships with their customers and their employees. Chris was formerly Head of Retention and Customer Engagement at Barclays.
Why customer retention should Keep CEOs awake at night
I read an interesting article on LinkedIn yesterday about a company that invested heavily in both time and monetary terms to develop a software...