Bryan Pearson

3 Ways Retailers Can Use Facial Recognition To Create Better Experiences

3 Ways Retailers Can Use Facial Recognition To Create Better Experiences She has a face that could launch a thousand sales; now retailers have to recognize when her mind is open to them. Photographer: Daniel Acker/Bloomberg The inclusion of facial-rec...

Macy’s Revival Means Plenty Is In Store For Star Reward Members

Macy’s Revival Means Plenty Is In Store For Star Reward Members (Photo by Alexander Scheuber/Getty Images) This is evidently one of the key spokes in the wheel that is turning Macy’s performance around. After relaunching its Star Rewards program in Oc...

How Major Mergers Are Changing Your Favorite Private Brands

How Major Mergers Are Changing Your Favorite Private Brands Photographer: Luke Sharrett/Bloomberg What a difference a day makes. Or, in the case of Amazon and Whole Foods, what a difference a day can make for 365 Everyday Value. The popular Whole Food...

How Overseas Innovations Are Changing The U.S. Shopping Trip

How Overseas Innovations Are Changing The U.S. Shopping Trip The latest American product to be made overseas is likely to be the shopping trip. (Photo by Chesnot/Getty Images) Staff-free stores, delivery robots and body scanners are among the innovati...

German Lessons: What Walmart Could Have Learned From Lidl, And Vice Versa

German Lessons: What Walmart Could Have Learned From Lidl, And Vice Versa In mid-January, less than a week after Walmart abruptly closed scores of Sam’s Club stores, the CEO of low-cost grocery chain Lidl told a German magazine that his company, too, w...

6 Reasons An Amazon-Target Merger Could Be Bad For Shoppers

6 Reasons An Amazon-Target Merger Could Be Bad For Shoppers Photographer: Mark Kauzlarich/Bloomberg Retail analysts may think it’s Prime time for a takeover, but are Target shoppers prepared for the changes Amazon would impose on their beloved Tar-zha...

Retailers Want Your Business: 5 Great Opportunities For Shoppers In 2018

Retailers Want Your Business: 5 Great Opportunities For Shoppers In 2018 The shopper came to the store to pick up an awaiting jacket. She left having been offered free tailoring and a glass of wine, with a sense of being swept off her feet — all w...

Walmart Is Investing In Shopper Data: How That Will Change The Grocery Aisle

Walmart Is Investing In Shopper Data: How That Will Change The Grocery Aisle It might not be able to put a price on trust, but Walmart is preparing to pay the fare for getting personal, and it could cost the entire food industry billions in shifting sa...

The Benefit Of Unlimited Offers: Dollars Or Data?

You’ve just paid $100 for a bottomless bowl of pasta. When it comes to measuring the return on that investment, however, the formula is...

10 Retail Predictions For 2018 That Should Be On Your Radar

Imagine the 21st century is a consumer. She’s approaching her 18th year, she’s got the world at her fingertips and she wants it all to fall...

The $756B Wake-Up Call: It’s Time To Give Shoppers Control Of Their Data

For a lot of shoppers, sharing data is like writing a Christmas list that’s poorly understood. You provide details of what you want most...

Robot Love: Can Retailers Build Emotional Loyalty With Data Machines?

Data’s what you got now, Mr. Roboto, but can you do the job retailers want you to? (Photo credit: ROSLAN RAHMAN/AFP/Getty Images) Robots are entering the...

5 Principles For Long-Term Loyalty In The Sharing Economy

How do Tory Burch and Valentino survive the sharing economy? By offering many happy returns. Photo credit: ANGELA WEISS/AFP/Getty Images Today, more shoppers care less about accumulating things;...

6 Ways For Retailers To Survive The Cannibalism Of Grocery Delivery

If grocery sales were pounds of flesh, shoppers would be making cannibals of retailers. Photographer: Patrick T. Fallon/Bloomberg They’re doing it both virtually and overnight, through...

Giant Eagle’s Got New Rewards, But Does It Have Enough Meat To Satisfy Shoppers?

The Eagle has landed on a new reward program, and it’s got omnivore tendencies. Photo credit: KITAY That’s the takeaway from the newly re-launched loyalty program by...

3 Steps To Turn Pumpkin Spice Into Perennial Engagement

Photographer: Ramin Talaie/Bloomberg Maple pecan? Are they out of their gourd? Some may be asking this of Starbucks, Dunkin’ Donuts and others that have embraced maple...

Amazon, Best Buy And Traveling Salespeople: 3 Reasons It Could Work (And 3 Reasons It Won’t)

Photo credit: DAVID MCNEW/AFP/GettyImages If Best Buy and Amazon are correct, then they may be able to provide at home what shoppers increasingly complain they...

Gaining Shopper Trust Through Advisory Panels: The Nordstrom Way

Opinions can move a lot of merchandise, but they can also stir passion — just ask Nordstrom. Photographer: Ben Nelms/Bloomberg Since 2007, the Seattle-based chain has...

Setting The Stage For Food Theater: A Shopping List Of 7 Needs

She used to come to the supermarket for diapers and bananas. Now she comes for duck confit, live bands and a break from it...

Does Whole Foods Need The Middle Aisle? What The Shift Toward Fresh Means For...

(Photo by Drew Anthony Smith/Getty Images) The Keebler Elves are going to need a smaller tree. Kellogg, the maker of Keebler cookies, Frosted Flakes, Pop-Tarts and...

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