Bryan Pearson

The Real Victims of Amazon’s New Grocery Stores? Nabisco, Kraft And P&G

The Real Victims of Amazon’s New Grocery Stores? Nabisco, Kraft And P&G The Jolly Green Giant, Tony the Tiger and the Keebler Elves have co-existed harmoniously in groceries, superstores and warehouse clubs for generations. But they may not survive...

Will Walmart’s “Hello” to Baby Deliver? 4 Grownup Lifestyle Changes It Reveals

Will Walmart’s “Hello” to Baby Deliver? 4 Grownup Lifestyle Changes It Reveals Walmart doesn’t just want the last word in affordable-premium products; it wants the first word. And that word is “goo-goo.” IMAGE: WALMART HELLO BELLO With the aid o...

Kroger, Ralph Lauren And The ‘Location Of Things’: Can AI Humanize The Employee Experience?

Kroger, Ralph Lauren And The ‘Location Of Things’: Can AI Humanize The Employee Experience? If there’s one thing artificial intelligence should teach retailers, it’s that their employees should know at least as much about their shoppers as the cameras ...

Just In Time For Valentine’s Day: 10 Lovable Retail Stories From Starbucks, Alibaba And...

Just In Time For Valentine’s Day: 10 Lovable Retail Stories From Starbucks, Alibaba And More Products that improve our lives, small experiences that elevate our emotions, people we may know for years — these are all commonalities of retail we tend...

Retailers Are Redesigning For Experience, But What About Safety?

Retailers Are Redesigning For Experience, But What About Safety? At many shopping malls, visitors interact with face-recognition kiosks, climb rock walls and indulge in soothing massages. But on one Sunday in January, hundreds of shoppers in Utah wante...

The Soup Has A Familiar Face: How Artificial Intelligence Is Really Changing The Store...

The Soup Has A Familiar Face: How Artificial Intelligence Is Really Changing The Store   If you think that freezer door just gave you a second look, you might be right. Photo: Associated Press In their efforts to eliminate marketing misfires in ...

Clean Beauty Can Be A Dirty Business: Beautycounter, Sephora And P&G Are Changing That

Clean Beauty Can Be A Dirty Business: Beautycounter, Sephora And P&G Are Changing That Here’s one term you can spell without the word beauty: Ethylenediaminetetraacetic. Image credit: Getty This agent, found in some beauty products, is on “The Ne...

Home Depot Is Rehabbing The Shopper Experience. Can Other Retailers DIY The Same?

Home Depot Is Rehabbing The Shopper Experience. Can Other Retailers DIY The Same? If there’s one retailer that can install a window of opportunity for all merchants by improving its own shopper expectations, it might be Home Depot. Photo courtesy of H...

Is 2019 The Year Of Paid Loyalty? Lululemon, CVS and Loblaw Are Game To...

Is 2019 The Year Of Paid Loyalty? Lululemon, CVS and Loblaw Are Game To Find Out It might come in the form of stretch pants, presidential surprises or advice from a pharmacist, but more retailers are wagering that their best shoppers will pay for the p...

Class of 2019: The Most Promising Retail Concepts On The Horizon

Class of 2019: The Most Promising Retail Concepts On The Horizon They may not all succeed, but a new class of merchants deserves an “A” for at least one notable accomplishment: They tore up the old retail guide books and rewrote what the industry shoul...

Social Media Is Taking The Store: 3 Surprising Reasons Facebook, Snapchat, Spotify Are Into...

Social Media Is Taking The Store: 3 Surprising Reasons Facebook, Snapchat, Spotify Are Into Retail Likes are nice, but buys are better business. AFP/Getty ImagesGETTY This is what several social media networks seem to think. Platforms from Snapchat t...

9 Off-The-Radar Retail Predictions For 2019

9 Off-The-Radar Retail Predictions For 2019 So much of retail is a gimmick. Just ask 2018. © 2018 BLOOMBERG FINANCE LP Massive sums are invested in immersive experiences that quickly lose their spark and in digital features that fail to Massive sums ...

Cash, Interrupted: What Shoppers Can Expect From Retail-Hungry ATMs

Cash, Interrupted: What Shoppers Can Expect From Retail-Hungry ATMs At ATMs, the PIN is being replaced by preferences. And reward points and even coffee cups. (AP Photo/Mark Lennihan) ASSOCIATED PRESS As the number of ATMs in the U.S. nears half a mi...

Points For The Holidays: Will Regifting Rewards Help Nordstrom, Sally And Others In 2019?

Points For The Holidays: Will Regifting Rewards Help Nordstrom, Sally And Others In 2019? If retailers are especially good this year, they might be rewarded with more shoppers in 2019. Many, it appears, have decided the best way to collect is by offeri...

Putting A Price On Trust: 4 Ways Data Can Enforce Brand Believability

Putting A Price On Trust: 4 Ways Data Can Enforce Brand Believability What a retailer knows about its customers improves its ability to build a shelter of trust. With data-enabled customer understanding, that shelter should be big enough to hold billio...

Owning The Future Of Retail Loyalty: How Amazon, Ralph Lauren Use Insights To Engage

Owning The Future Of Retail Loyalty: How Amazon, Ralph Lauren Use Insights To Engage More memberships, more problems. That’s among the takeaways of a new report that explores six events that are reinventing loyalty, especially for retailers. ...

7 Scary Retail Trends As We Head Into The Holidays

7 Scary Retail Trends As We Head Into The Holidays Halloween candy has yet to be doled out, but the ghost of Christmas present is already upon us in the form of holiday spending predictions. And while the outlook is aglow, some underlying findings cou...

The Cashier-Free Dilemma: 4 Ways Amazon Go Model Will Change The Shopping Trip

The Cashier-Free Dilemma: 4 Ways Amazon Go Model Will Change The Shopping Trip (Photographer: David Ryder/Bloomberg) The success and planned expansion of Amazon’s cashier-free Amazon Go stores to other major cities, including New York, is causing com...

What Shoppers Should Expect From A $15 Hourly Retail Wage

What Shoppers Should Expect From A $15 Hourly Retail Wage (Photographer: Timothy Fadek/Bloomberg) How much good service can a shopper expect from a retail worker making $15 an hour? The answer depends on the worker’s experience. This is what shoppers ...

Zulily On The Art Of Personalizing The Retail Mobile Experience

Zulily On The Art Of Personalizing The Retail Mobile Experience From avocados to refrigerators, a lot of purchases are funneled through our smartphones, thanks to the magic of e-commerce. But is the actual experience of buying via mobile going down the...

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