Brayn Wills
Brayn Wills
Brayn Wills currently holds the position of knowledge management manager at ProProfs. He is responsible for creating unique and relevant content on knowledge base tools and keeping track of the latest developments in the realm of knowledge management. In his free time, he is either reading a new book or exploring offbeat destinations. You can catch up with Brayn on Twitter and LinkedIn.
What is Customer Engagement: Strategy, Examples, and Tips
According to a study conducted by Gallup, companies that effectively engage their B2B customers experience 63 percent lower customer attrition and 55 percent higher...