Alison Bond
Alison Bond
The Halo Works
Alison Bond, director of The Halo Works, Ltd, a company she started in 1994, has worked with many top organizations, encouraging them to rethink the way they interact with customers. Trevor Millard, also a director, joined the business in 1997. He has extensive experience in customer services and customer-based research.
Stop Telling Your Employees How to Think
A public sector service provider was about to have a high-level government audit. Panicking, executives realized they had no corporate values, so two highly...