Blaise Grimes-Viort
Blaise Grimes-Viort
Blaise Grimes-Viort
Blaise is an experienced Online Communities Manager and Social Media Strategist, and has worked with global brands, startups and charities, in fields such as Videogaming, Social Networking, Pharmaceutical, Broadcasting, Publishing and ISPs.
Use Cog’s Ladder to build powerful Online Communities
There are a number of social group theory models which can be applied to the online community building, to teach us about how groups...
Online Community Moderator Job Description
Following on from my blog post about defining Online Community and Social Media job descriptions, here is a generic Online Community Moderator job description...
Keeping your cool in the midst of community conflict
In a previous post, I touched upon a couple of tips on how to address conflict in your community as a community manager (a...
16 causes of conflict in an online community
When things go wrong in an online community, they can go very wrong, very quickly. The first step of understanding how to deal with...
How to create an editorial calendar to propel your community to new heights
Last week we covered the many benefits in working with an Editorial Calendar when managing an online community. In this article I will explain...
The benefits of an Editorial Calendar to keep your community on track
In the intense whirl of managing an online community, it's easy to make grandiose plans but far harder to stick to them. Exciting events...
How to craft a Mission Statement for your Online Community
My last article was about the value in writing a mission statement for your community, and a few readers asked me for some examples....
6 reasons to craft a strong Mission Statement for your online community
Have you written a Mission Statement for the community you are responsible for as Community Manager? Imagine someone cruising past your website. Would they...
Nickname your online community members for a stronger bond
Most of us, at some stage of our lives, have called a friend by a nickname or had one used for us. Generally this has...
How to avoid Eternal September and assimilate newbies into your community
What is Eternal September? Eternal September is an expression that stems from a comment sent to the Usenet group alt.folklore.computers by Dave Fischer in 1994,...
How to avoid Eternal September and assimilate newbies into your community
What is Eternal September? Eternal September is an expression that stems from a comment sent to the Usenet group alt.folklore.computers by Dave Fischer in 1994,...
6 types of content moderation you need to know about
Moderation is generally defined as staying within reasonable limits that aren't not excessive or extreme and avoiding. In the context of community members content...
A vital trait for the Community Manager: Thick Skin
There’s a general positivity around Community Management, with a lot of great content being written about this fantastic career path. However, very little is...
10 Key Guiding Principles for Online Community Building and Engagement
When going about your role as a Social Media or Online Community Manager, there are a number of key principles which are at the...
Why observing your community is an important part of managing it successfully
To truly understand what is going on around you, and in your online community in particular, you must be able to observe the details...
Massive Online Community Manager Twitter list – are you on it?
As I research new thought on online community management and connect with community managers around the globe, I come across an increasing number of...
Why passion is vital to be a successful Community Manager
A Community Manager cannot be successful without passion, as the role requires a drive to be able to push through difficulties and setbacks inherent...
How to develop passion for your community topic
As a Community Manager, it helps if you have a genuine passion for the topic of the community you are building. However, sometimes you...
10 questions to ask when interviewing a potential Community Manager
Since I started this blog about Online Community Management, I have covered a number of topics such as how to recruit a community manager...
An exercise in practicing impartiality as a Community Manager
Following the article The importance of maintaining impartiality during conflict resolution, I thought some of you would be thinking “That’s all very well...