Beth Worthy

7 Tips That Will Help You Achieve Customer-Focused Marketing

Ever wonder how your business will reach your target market? Or how you’ll hit those monthly targets? If your answer is “Yes” to any of the questions, you need to determine the demographics of your target customers. Shift your approach from just working on your...

5 Proven Ways to Create Loyal Customers

Customer loyalty is something you earn over time and it doesn't always come easily. It's still important to work on reducing customer turnover with techniques that show customers you appreciate their business. Building customer loyalty doesn't need to involve rewards programs, since much of...

The Essentials of Good Client Service in the Transcription Industry

When you call, does anyone pick up the phone? And if someone does answer, do they truly understand you? Are you treated fairly? Do you believe your questions, comments and concerns will be directed to the right person? If not, something might be getting lost...

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