Barry Devon

The $99 Sales Stack – How to Prospect on a Budget

As Akita are a Customer Success company, we are well aware of the first rule of Customer Success - 'avoid acquiring bad-fit customers'. This...

My Top 5 Prospecting Apps for the Lean Start-Up

As a start-up, we at Akita are always looking for ways to game/hack standard processes to minimize cost and maximize results. Below I list...

Can ‘Customer Success’ Supercharge IoT?

At Davos World Economic Forum 2016, there was much talk of the 4th Industrial revolution. The man who literally wrote the book on it,...

Nobel Prize Research That Minimize’s SaaS Churn?

Even for companies with a laser focus on Customer Success, the period before a key client renewal can be a nervous one. How the...

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