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Clarissa Willis

Clarissa Willis
I am the Marketing Specialist for Anomaly Squared in Greensboro, NC. Anomaly Squared is an inbound and outbound customer contact center that provides lead qualification, live transfers, screening services and customer service outsourcing to its clients. For more of our thoughts in the contact center innovation space, please visit our blog "Squared Thinking": http://www.anomalysquared.com/blog

Higher Education: Recruitment, Lead Generation and the Contact Center

Inbound Marketing: Tips to Better Lead Generation Students have a lot of information pass in front of them, before they make a decision on which...

Mortgage: Lead Generation, Outsourcing and Live Transfer

4 Tips to Better Lead Generation or Mortgage Professionals Lead Generation is an important first step in the mortgage sales process. It opens up...

A Live Transfer Mini Guide

What are live transfers? Within the call center sphere, live transfers are exactly what they sound like. A live transfer is the process of transferring...

Stop Worrying, Start Outsourcing: Benefits of Call Center Outsourcing

Call centers are the core of customer service, and customers are the brick and mortar of any company. Running a good call center, then,...

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