Annie Pettit

6 Technology Game-Changers Disrupting Shopping Habits

If asked whether my shopping habits have changed dramatically over the last decade, I would likely answer ‘not really.’ However, with some serious thought,...

The Who, What, Where, and Why of Chatbots

If you’ve spent any time on social networks like Facebook or Twitter, you’ve probably seen the word ‘chatbot’ pass through your timeline many times....

From C to shining C: 3 stakeholders you must win over to build a...

Every year, companies invest significant resources into long-range planning and detailed annual operating plans. In spite of this, many businesses fail to achieve their...

Is Google Chrome the next Kodachrome?

I don’t know about you but I love colour photos. That’s why I trust Kodachrome colour film. At least, I used to trust Kodachrome colour...

How Retailers Can Positively Contribute to a Minimalist Holiday Shopping Experience

Every year, just as the holiday decorations and Muzak hit the stores I go through the same thing, a physical and emotional sweat over...

How Can Artificial Intelligence Automate Your Customer and Business Strategies

Artificial intelligence is already making an impact on myriad products and services used not only by consumers, but also by businesses. Soon, a company’s...

Four Ways to Create Positive Customer Experiences for Holiday Haters

Holiday shopping in Canada is huge business. Statistics Canada reports that in one month, November 2014, Canadians spent more than $500 million on audio...

Giving back as a company philosophy not a marketing campaign

When you think of millennials, that vastly over-analyzed, over-dramatized, and over-strategized group of people, a couple of things might come to mind. First, that...

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