Home Authors Posts by Andrey Smith

Andrey Smith

Andrey Smith
NBRI
Andrey currently work at an interactive marketing agency in Dallas. His focus is on customer satisfaction. He spends time researching customer loyalty programs and incentives to implement for our clients.

Visualize Customer Service with this Infographic

Andrey Smith -
We all learned a mantra in Business 101, "It costs three times as much to win a new customer as it does to keep...

Customer Loyalty: What It Is And Why It’s Important [Infographic]

Andrey Smith -
With this infographic we wanted to explore different aspects of customer loyalty. From why it is an important aspect of business to future trends...

New Posts

MarketPlace

Featured Listings

Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.

Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.

© 1998-2024 CustomerThink