Anand Srinivasan

3 Do’s & Don’ts For An Online Meeting With Your Customer

Setting up an online meeting with a prospect or customer can sometimes be awkward; especially if you have not done it many times before....

Why Customer Analytics Integration Needs To Be The Next Big Thing

Understanding the thought process of your customers, and more importantly your prospects, is critical for businesses. Unless you know how you reached your prospect...

Customer Experience Management – What To Expect In 2015

Managing customer expectations and experience is one of the most important aspects of managing a business. Thanks to technology, there are new opportunities being...

How To Build A Loyal eCommerce Customer-Base In The Age Of Dynamic Pricing

From a retailers' point of view, there has never been a better time to offer great pricing deals for your customers. A decade back,...

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