Amanda Sternquist
Amanda Sternquist
Amanda Sternquist, Executive Director of Social Care Practice, leads the strategy and execution of the HGS EPIC™ social care operation around the globe. She provides thought leadership to clients, sets the strategic direction for the practice, drives technical/creative excellence and supports sales and solutioning teams. Amanda brings with her nearly two decades of social media marketing, customer care, and innovation experience in the customer service industry.
Social Media Community Managers: The True Voice of the Brand
Whether you represent a Fortune 100, blue chip brand or small business, in today’s digitally interconnected world, social media customer care is an integral...