Alice Jackson

10 Business building tips for making your freelance career a success

Some people thrive in a 9to5 day job setup while some flourish when they work at their own pace and in their own space. If you belong to the latter category, freelancing can be a lucrative option. But becoming a successful freelancer is easier...

Artificial Intelligence: Transforming your Business

How do you differentiate a good business from a great company? Is it by the type of service offered? Or, is it by the quality of the product? Or is it by the customer service? All of the above are the answers. They play a...

Millennials Drive a New Era of Customer Experience

The recent five to six years have given sufficient testimony that traditional communication is fast becoming obsolete. Communication is going digital. And it has tremendous scope for customer service. People's attention is slowly moving away from phone calls and in- person meetings to text...

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