Alec Berry
Alec Berry
Alec is Vice President of Consulting and Technical Services EMEA at ClickSoftware, and is a member of the Executive Management team running the EMEA territory. Responsible for all Consulting engagements, pre and post sale, in a client base of enterprise customers, across the UK, Continental Europe and Africa. Alec is a co-author of 'Service is Hard'.
How technology is disrupting the field service customer journey
In recent years, technology has given rise to a huge shift in the field service management space, both in terms of thinking and operations....