Alayna Avery
Alayna Avery
Alayna is a Client Experience Manager at PeopleMetrics and guides clients through our process – from crafting a customer experience strategy to helping them implement Voice of the Customer (VoC) and Voice of the Employee (VoE) measurement programs, making sense of the results, and taking action on that feedback.
A Celebrity Did What to Comcast? The Power of Customer Feedback
At PeopleMetrics we’re all about gathering customer feedback. But we aren’t just helping companies to listen to their customers – we advise them to...