Alan Hamilton
Alan Hamilton
I believe social business is a new way for organizations of all sizes to form stronger working relationships within themselves and with their customers and partners. By demonstrating how any organization can become more open, responsible, compassionate and flexible I can show that staff and customer satisfaction increases, morale improves and better business results come.
The Path to Social Business
The path to becoming a social business, one which has a more engaged workforce, customer-base and supply chain, is one which ultimately leads to...
Bring Social to your Business Processes
In January 2011 I attended Lotusphere and witnessed IBM's entry in to the Social Business arena. It was a seminal moment for me, having...
Is culture slowly killing your organization?
Let's consider one simple scenario which would occur in any organisation. We have the company handbook, published by the management as a rulebook by...
Your Social Business New Year Resolutions
We all know the pitfalls of New Year Resolutions. You can usually guarantee that that gym membership will be unused by February and...
The Social Business Equation for Success
Consider the following equation: (desire to be social) x (social collaboration platform) = (explicit knowledge) + (business intelligence) The equation above is simple enough for…